Shipping Policy

Last updated: 20/03/2026

At SAPOUNAKI, we aim to deliver your order as quickly and smoothly as possible.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order is processed, you will receive a confirmation email with shipping details.

Delivery Times

Estimated delivery times:

• Greece: 5–10 business days

• Europe: 7–12 business days

Please note that delivery times are estimates and may vary due to factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location.

We may occasionally offer free shipping promotions, which will be clearly indicated on the website.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email.

You can use this number to track your package in real time.

Delays

While we do our best to ensure timely delivery, delays may occur due to:

• High demand periods

• Courier delays

• Customs processing

• Incorrect shipping information

SAPOUNAKI is not responsible for delays caused by external shipping providers.

Incorrect Address

Please ensure that your shipping address is correct at checkout.

If an incorrect address is provided:

• We are not responsible for lost packages

• Additional shipping fees may apply for resending the order

Lost or Stolen Packages

If your package is marked as delivered but you have not received it, please contact us.

We recommend:

• Checking with neighbors or your local courier

• Contacting the shipping provider directly

SAPOUNAKI is not responsible for lost or stolen packages after confirmed delivery.

Contact

If you have any questions regarding shipping, feel free to contact us:

SAPOUNAKI
Email: sapounaki1@outlook.com

Thank you for choosing SAPOUNAKI.